Returns & Exchanges

At Getters, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Log into your Getters account and select the order containing the item you wish to return to receive a Return Authorization number.

• 2.
  Pack with Care

  Place the item in its original packaging with all tags and components included to ensure the product remains protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Refund

  Hand over the package to the designated carrier; once we inspect the item at our warehouse, your refund will be processed within 5-7 business days.